We’re here to help! Whether you have a question about an order, need help with a return, or just want to reach out — we’d love to hear from you. Fill out the form below or reach us directly using the contact information provided.
Best for non-urgent inquiries. We aim to respond within 1–2 business days.
📞 Phone
Available Monday – Friday, 9:00 AM – 5:00 PM CT.
📍 Business Address
Grand Markets
1521 West Bruce Street
Milwaukee, WI 53204
United States
Send Us a Message
Fill out the form below and we’ll get back to you as soon as possible. Fields marked with * are required.Full Name *Email Address *Phone NumberOrder NumberSubject *Message *Send Message
Frequently Asked Questions (FAQ)
Before reaching out, you may find the answer to your question in our FAQ below:
How do I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. Click the link in the email or log into your account on our website to view the latest tracking status. If you haven’t received a tracking number within 5 business days of ordering, please contact us.
What is your return policy?
We accept returns within 30 days of delivery for most items in original, unused condition. Please see our Return & Refund Policy for full details, including non-returnable items and the return process.
I received a damaged or wrong item. What do I do?
We’re sorry! Please contact us within 5 business days of receiving the item with photos of the damage or the incorrect item. We will arrange a free return and either send a replacement or issue a full refund.
How long does shipping take?
Standard ground shipping typically takes 5–8 business days within the contiguous U.S. Expedited options (2–4 business days) and priority/overnight (1–2 business days) are available at checkout for select destinations.
Do you ship internationally?
Currently, we primarily ship within the United States. If you need international shipping, please contact us at info@grandmarkets.shop before placing your order.
How can I cancel or change my order?
If your order has not yet shipped, we may be able to cancel or modify it. Please contact us as soon as possible at info@grandmarkets.shop or +(414) 645-0840 with your order number and requested changes.
What payment methods do you accept?
We accept all major credit and debit cards as well as other payment methods displayed at checkout. All transactions are processed securely through our trusted payment partners.
Other Ways to Reach Us
If your question is urgent or relates to a current order, calling us directly at +(414) 645-0840 during business hours is typically the fastest way to get a response.
For written correspondence, please mail us at:
Grand Markets
1521 West Bruce Street
Milwaukee, WI 53204
United States
We aim to respond to all written inquiries within 1–2 business days. Thank you for reaching out — we look forward to helping you!